Refund policy
ALL SALES FINAL-
Return & Refund Policy- we stand behind the quality of our products and your satisfaction is our priority. While we do not typically accept returns, we are committed to ensuring a great experience for our customers.
Refunds & Adjustments
If you are unsatisfied with your purchase for any reason, please contact us within 5 days of receiving your order. We handle requests on a case-by-case basis and will work with you to find a fair solution. Possible resolutions may include:
- Replacement of damaged or defective items
- Store credit or partial refunds in select cases
Damaged or Defective Products
If your order arrives damaged or defective, please reach out to us within 2 days with photos of the product and packaging. We will review the issue and arrange a suitable resolution.
Non-Returnable Items
Due to the nature of our products, we do not accept returns. However, we are happy to discuss any concerns and will do our best to make things right.
Contact Us
For any issues, please email hello@robinpackard.com or use our contact form. We aim to respond within 3 business days and appreciate your patience.
Thank you for being part of our community!